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Do you have questions?
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Do you have something you want to ask us? Our customer experience team are happy to help you!

020202 Palvelut Oy

PL 493, FI-20521 Turku
Business ID 2303781-8

Email: palaute@020202.fi
Phone: 09 4272 0877 (mobile charge or local network rate)

 

·  We record our customer service calls in order to ensure the rights of the involved parties.

·  We use the recordings to improve the quality and expertise of our customer service and to prevent fraudulent conduct.

·  The calls are recorded in a secure manner and in accordance with the data protection regulation and other laws. The recordings will not be used for any other purposes or disclosed to any external parties.

·  The call recordings will only be processed by authorised people bound by professional secrecy.

·  The recordings will be stored for 120 days. After this, they can no longer be accessed anywhere.